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STREAMING VIDEO:
PAY PER MINUTE:
1000 Minutes - $79.95
750 Minutes - $63.95
500 Minutes - $44.95
350 Minutes - $32.95
240 Minutes - $23.95
120 Minutes - $13.95
60 Minutes - $9.95
30 Minutes - $5.95
15 Minutes - $4.25

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STREAMING RENTALS:
2 Day Rental - $6.95

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DOWNLOADS:
3 Day Rental - $7.95
14 Day Rental - $10.95
30 Day Rental - $14.95
Download To Own:
$19.95

Download and play movies on your PC or TV. Just like having the DVD in your PC or DVD player!
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FAQ - DOWNLOAD RENTALS

FAQ Home General Streaming (PPM) Streaming Rentals Download Rentals Download to Own


General Download Rental Questions

Troubleshooting Download Rentals



General Download Rental Questions

Q: How is Download Rental service different from Streaming Rental?
A: Download Rental allows Full Screen, DVD-like quality playback on your PC. Download Rental requires you to download the complete movie before it can be viewed. Once downloaded you can enjoy your rental for 14 days from the date of purchase and watch it as many times as you like. A Download Rental acts just like a DVD in your system - you can fast forward, rewind, pause, etc just like a DVD or VCR. Streaming Rental provides instant access to video content and the size of the image and image quality is optimized to your connection speed automatically by our servers. The faster your connection the larger the image and the higher quality of the video you receive. Streaming allows you to jump to any part of the movie at any time during playback. If you have reliable high speed connection, our latest enhanced service will allow you to enjoy Full Screen, DVD-like quality playback on your PC (just like with Download Rentals) without worrying about running out of the Streaming Time. Streaming Rental Periods are shorter than those of Download Rentals and typically range from 1 to 2 days (24 to 48 hours).

Q: How is Download Rental service different from Pay-Per-Minute Streaming?
A: Download Rental allows Full Screen, DVD-like quality playback on your PC. Download Rental requires you to download the complete movie before it can be viewed. Once downloaded you can enjoy your rental for 14 days from the date of purchase and watch it as many times as you like. A Download Rental acts just like a DVD in your system - you can fast forward, rewind, pause, etc just like a DVD or VCR. Pay Per Minute Streaming provides instant access to video content and the size of the image and image quality is optimized to your connection speed automatically by our servers. The faster your connection the larger the image and the higher quality of the video you receive. Streaming allows you to jump to any part of the movie at any time during playback. If you have reliable high speed connection, our latest enhanced service will allow you to enjoy Full Screen, DVD-like quality playback on your PC. Users often purchase and use streaming time to sample a few movies in our library and then purchase Streaming or Download Rental of their favorite title(s) to enjoy high, DVD-like quality of the movie.

Q: What software is required to view download rental movies?
A: Our Download Rentals can be viewed with Windows Media Player 9 (or later). For ultimate viewing experience, Windows Media Player version 10 is recommended. Windows Media Player is available free from Microsoft - FREE DOWNLOAD link.

Q: How do I correctly configure Windows Media Player for playback of Download Rentals? A: Please refer to our Software Setup Guide for necessary configuration. If you have any further questions, please do not hesitate to contact our support staff.

Q: What are the hardware requirements for viewing download rental movies?
A: We recommend a minimum of Pentium 3 400mhz (or equivalent), 64MB of system memory, 4mb of video memory and 1gb of free hard disk space.

Q: I have a Mac. Can I access your movies via Download Rental?
A: Our download technology currently does not support any Mac operating systems. You CAN, however, use MAC with any of our Streaming Options. For more information please see our System Requirements page

Q: I have a Dial-Up connection (telephone modem) can I still stream and download movies?
A: Yes, dial-up users can download and view movies from our site. We do not recommend Download Rentals to dial-up users due to the size of the files and the associated download times. Dial-up users can easily stream video from our site (though at lower resolution than broadband, cable/DSL, users).

Q: What is the minimum recommended connection speed to download a movie?
A: 128Kbps or better is recommended for Download Rental purchases. As most broadband (cable modem/DSL) connections are significantly faster than 128Kb most users can download a movie rental in a reasonable time frame. File size of our Download Rental Titles ranges between 400MB to 1GB depending on duration (approximately 400MB per 1 hour). It is important to note that in order to preview the movie while it is being downloaded, your connection speed has to be at least 1024Kbps.

Q: I have purchased a Download Rental Movie. What do I do next? How do I download it without interruption?
A: Our Download Rentals are configured to work with any browser. Optionally, you can use any of your favorite download managers to accelerate the download and ensure uninterrupted downloads. Download Rentals can be downloaded by clicking on the "Download Link" link on the "My Movies" page. Note: Download links are only available for the duration of your rental.

Q: I purchased Download Rental movie but I did not like it after I have started the download and previewed it for a few minutes. I stopped the download right away. Can I get my money back?
A: All sales are final at our site. If you are not sure whether the movie you are interested in renting is of your liking, we suggest using our Pay-Per-Minute streaming service to preview any movie in our library.


Troubleshooting Download Rentals

Q: While playing the movie, the picture suddenly starts jumping with green and pink stripes. Some images remain frozen.
A: This is typically caused by the way some video cards handle the color palette of the stream. If this happens to you, YUV flipping within Windows Media Player needs to be disabled as follows:

  1. Click "Tools" and choose "Options".
  2. Choose the "Performance" tab.
  3. Click the "Advanced" button within "Video Acceleration" area.
  4. Select "Video Renderer" from the list of filters in use and click the "Change" button.
  5. Remove the checkmark next to "Use YUV Flipping" (within "Video Acceleration" area)
  6. Confirm (Click "OK") and close all the dialogs.
You may need to restart the movie/stream or the media player

Q: While playing the movie, the playback is slow (seems like slow motion) or choppy (seems like it is skipping frames).
A: There are several possible scenarios:
  1. You have version of Windows Media Player other than version 9. For ultimate results, please download and install Windows Media Player version 9 or later from Microsoft.
  2. Your desktop does satisfy minimum system,/hardware requirements.
  3. Some Windows Media Components may have beencorrupted. Please fully re-install Windows Media Player (can be downloaded free from Microsoft)


Q: The movie finished downloading, I started the playback of the movie, however, at some point in the movie Windows Media Player tells me that the file is corrupted.
A: The most likely reason for this message is that the file got corrupted during the download process. We recommend that you re-download the movie.

Q: I tried everything that you have suggested above, but I still can not download or view my Download To Own. What should I do?
A: We strongly recommend performing the following steps:
  1. Completely re-install your Windows Media Player. 99% of all issues are caused by corrupted Windows Media Components. Also, perform the following steps:
    1. Delete ALL files from the following directory:
      Windows Vista: C:\ProgramData\Microsoft\Windows\DRM
      Windows XP or 2000: C:\Documents and Settings\All Users\DRM\
      Windows 98SE or ME: C:\Windows\DRM\
      If you prefer to use our script to perform this task, please follow this link: http://www.eastmediagroup.com/admin/fix_drm.bat
    2. Try playback again (If you are prompted to upgrade security components, please do so).
    3. If the issue persists, repeat (a), (b), and follow (d).
    4. Fully reinstall MS Windows Media Player version 9 or later. Only if you can not play the movie after performing (a) and (b)
    5. If you are unable to locate any files in the DRM directory or the directory itself, perform the following steps:
      =>Start Windows Explorer.
      =>Click Tools, click Folder Options, and then click the View tab.
      =>In the Advanced Settings box, under Hidden files and folders,
      click "Show hidden files and folders" (if it is not already selected)
      =>Uncheck "Hide protected operating system files"
      =>Click "OK"
    6. If the above procedures still do not help, please peform a complete security upgrade of your Windows Media Player from Microsoft: http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp.
  2. If you are accessing the Internet through a firewall or a proxy, try disabling them and access the Internet directly.
  3. If you use any security and/or privacy software, try temporarily disabling this software.
  4. If access the Internet through a proxy or a firewall try temporarily disabling this them and access the Internet directly.
  5. If access the Internet through a router restart/reset your router.
If none of the steps above resolve your issues, we strongly recommend reviewing Windows Media support pages available at Microsoft. You can always contact our Support Department using our Contact Form.


















































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