In the unlikely case that you experience difficulties streaming, downloading or viewing your selected title, we recommend that you review relevant sections of our extensive and comprehensive knowledge base. We have collected Frequently Asked Questions (FAQ) and their repsective answers based on experience of real-life customers. Information that can be found in FAQ's below provide solutions to over 99% of common customer issues.
If after reviewing our FAQs as well as other extensive online help resources you are still having problems using our services, please do not hesitate to contact us using our Contact Form. We are here to serve you 24 hours a day, 7 days a week.
IMPOPRTANT NOTE: In order to ensure proper and timely delivery of replies to your email requests as well as order and account related communication, please be sure to add the following domains to your "address book" and/or to the "safe" list in order to avoid being blocked by the "Spam" filters:
vodsupport.com vodsites.com
This especially applies to AOL, Yahoo, Hotmail, Gmail and Verizon email users.
